Step 1
Your first 30 days: slow down and gather.
A letter or a call tells you your advisor is stepping back and introducing someone new. It can feel like you have to decide right away. You almost never do.
- Read the letter twice. Who is the successor, what changes, and is there any deadline?
- Download your recent statements and your latest plan. Keep your own copies before anything moves.
- Write down what you pay today. You will need it to compare.
- Don’t sign new paperwork until you understand it. Ask what each form changes.
- Meet the successor, and ask who their backup is. One meeting before any decision.
Your advisor chose a successor for their practice. You get to choose an advisor for your life.
Step 2
You have three options.
Keep working with the successor your advisor chose.
Meet one or two other advisors and compare.
Meet the successor and others, then decide. Usually the wisest.
Staying is often the easiest path, and sometimes the right one. But the successor is an option, not an obligation. You decide who manages your money and your plan.
You are not alone in this. The average advisor is about 55, and roughly one in five is 65 or older, so many investors will face this conversation in the next few years.
Step 3
Find your focus.
What matters most in a new advisor depends on where you are in life. Pick the one that fits best.
Step 4 · The questions
Ask every advisor. Including the successor.
0 of 13 asked
About them Who you would be trusting
What it means. Anyone giving investment advice for pay must be registered, and regulators keep a public record of their licenses, jobs and any problems.
Why ask. It confirms they are who they say they are, before you trust them with your money.
A good answer sounds like: “Yes. Here’s my CRD number. Look me up on BrokerCheck or adviserinfo.sec.gov.”
What it means. A fiduciary must legally put your interests first, ahead of their own and their firm’s. Some advisors are fiduciaries only part of the time, for example when giving advice but not when selling you a product.
Why ask. It tells you whose interests come first in every recommendation they make.
A good answer sounds like: “Yes, at all times, for all of my advice, and I’ll put that in writing.”
What it means. Whether they regularly work with people in your situation: retirees, business owners, widows, executives.
Why ask. Someone who has done it many times sees problems coming that a generalist can miss.
A good answer sounds like: Specific examples, without client names, and how they would approach your situation.
What it means. When a client complains or a regulator takes action, it is recorded on the advisor’s public record.
Why ask. Past behavior is one of the best clues to future behavior.
A good answer sounds like: A straight answer that matches what you find when you look them up yourself.
About cost What you would pay, all in
What it means. You may pay an advisory fee (often a percent of your assets), costs inside the funds you own, and sometimes commissions.
Why ask. Percentages hide the size of the bill. 1% of $1 million is $10,000 every year.
A good answer sounds like: One dollar figure for the year, all layers included, in writing.
What it means. “Fee-only” advisors are paid only by you. Commission-based advisors are paid by the companies whose products they sell. Many are paid both ways.
Why ask. How someone is paid can shape what they recommend.
A good answer sounds like: A plain explanation, plus their Form CRS: a short, required summary of services, fees and conflicts.
What it means. One advisor’s fee may cover only picking investments. Another’s may include retirement income, tax and estate planning.
Why ask. You can only compare prices when you compare the same services.
A good answer sounds like: A written list of what is included and what costs extra.
About service Who answers when you call
What it means. The person who answers your calls, and the person who steps in when they are away.
Why ask. Large firms may route you to a call center. Solo advisors may have no backup at all.
A good answer sounds like: Two names, and you have met both.
What it means. Some meetings just read back your account performance. Planning meetings revisit income, taxes, goals and family changes.
Why ask. It shows whether you are buying investment management or ongoing advice.
A good answer sounds like: A meeting schedule and an example agenda.
What it means. Switching may change your investments, your custodian (the firm that actually holds your money, such as Schwab or Fidelity), your fees and your paperwork.
Why ask. No surprises. Selling investments to move them can trigger taxes.
A good answer sounds like: A specific list of changes, including any tax impact, before you sign anything.
About the future The question nobody asks
What it means. What happens to your accounts and your plan if they stop working.
Why ask. You are reading this because nobody asked it last time.
A good answer sounds like: A named successor or a written plan, and how you would be told.
What it means. A document saying who takes over their clients, and how, if the advisor can no longer work.
Why ask. It protects you from going through this again, suddenly.
A good answer sounds like: “Yes,” and they will tell you who.
What it means. How many more years they plan to work.
Why ask. If they plan to “go until I can’t,” you may face this again soon.
A good answer sounds like: An honest number of years, plus the plan for after.
Your ticks are saved in this browser only. Tap ? on any question for what it means in plain English.
Plain English
Words you’ll hear.
- Fiduciary
- Someone legally required to put your interests ahead of their own.
- Custodian
- The firm that actually holds your accounts, such as Schwab or Fidelity. Your advisor directs the money; the custodian holds it.
- Successor
- The advisor your retiring advisor has chosen to take over their clients.
- Fee-only
- An advisor paid only by you, not by commissions from products.
- Commission
- Pay an advisor receives from a company when you buy its product.
- Form CRS
- A short summary every advisor must give you: services, fees and conflicts of interest.
- BrokerCheck
- FINRA’s free lookup of an advisor’s licenses, jobs and any complaints.
- Transfer in kind
- Moving your investments as they are, without selling, which can avoid taxes.
- Required minimum distribution
- The amount you must withdraw from most retirement accounts each year once you reach a certain age.
- Beneficiary
- The person named to receive an account when you die. A form on file can override your will.
Step 5
Red flags in any first meeting.
Slow down if you hear or see
- Pressure to sign transfer or account forms at the first meeting.
- A plan to sell everything and start over, with no word about taxes.
- Fees that can’t be explained in one sentence, in dollars.
- No name for a backup, or no answer about their own succession.
- “I’ll never retire.” That is not a plan; it is how this happened.
Step 6
If you decide to move.
Moving accounts is mostly paperwork, but mistakes can be costly: selling instead of transferring, a missed required distribution, a beneficiary that doesn’t carry over. Use the switching advisors checklist before anything moves, and see how to choose a financial advisor in Rochester for what to look for.
Keep a copy
Take the questions to every meeting.
Questions people ask
Do I have to go with the advisor my advisor picked?
No. The successor is an option. You can stay, interview others, or both. Clients choose who manages their accounts.
Is my money frozen while this happens?
Usually not. Your accounts are typically held at a custodian, such as a brokerage firm, rather than by your advisor personally. Ask the firm for its transition timeline and who to call in the meantime.
Should I move my accounts right away?
Rarely. Moving can carry taxes, fees and paperwork risk. Meet the successor, compare, and move only when you are sure.
Is Morrowgate one of my options?
We would be glad to be one of the advisors you interview. We will answer every question on this page plainly, and tell you if we are not the right fit.
Sources & scope
Morrowgate Private Wealth · October 23, 2026. These resources provide background; they do not endorse Morrowgate or establish the terms of any arrangement.
- AARP — what to do if your financial adviser retires (2022) ↗
- Investor.gov — Form CRS conversation starters ↗
- FINRA BrokerCheck ↗
- SEC Investment Adviser Public Disclosure ↗
Worksheets, examples, and discussion prompts are educational preparation aids. Apply the requirements relevant to your business model with your firm and independent advisers.
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